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Job Opening:  Quality Analyst

Designations
 Quality Analyst
Job Description
 

3-5 Years experience in a high volume call center/customer service environment
At least 1 year of QA Experience.
Developed understanding of call monitoring and coaching practices
Basic knowledge of project management
High analytical and communication skills  must be fluent in English (verbal and written)
Familiar with Share Point, Excel, TeamTrack and other reporting
Desire to solve problems, meet deadlines and coach others

Desired Profile
 

Should be willing to work in Night Shifts
Should posses good analytical skills
Good team player

Experience
 3-5 yrs
Industry type
 
Role
 Quality Analyst
Functional Area
 Quality Analyst
Education
 Any Graduate
Compensation
 As per Norms
Location
 Bangalore
Keywords
 Quality Analyst
Contact
 Maha
Telephone
 0427-6500331
Email
 maha@venpastaffing.com
Job posted
 2013-05-26
Reference
 w0437
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"We expect a first class service, and can rely on Venpa Staffing to find us the calibre of engineers we need. Venpa Staffing have impressed with their knowledge of our company and marketplace, coupled with an unfailing commitment to quality and attention to detail."
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