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Job Opening:  Call Centre Executives

Designations
 Call Centre Executives
Job Description
 

  It’s a servicing line process where regular interaction needs to happen between our Service Providers and customers.

 

Desired Profile
 

 1 - Handling inbound calls.

2 – Collecting the mandatory details from the callers

3 – Generating a ticket for the customers in the CRM 

4 – Searching and identifying the Service Center from the CRM.

5 – Coordinating with the assigned Service provider and customer.

6 – Regular Updation of the conversation in the CRM.

Experience
 0-1
Industry type
 
Role
 Call Centre Executives
Functional Area
 Handling inbound calls
Education
 any graduate
Compensation
 as per industry norms
Location
 Chennai
Keywords
 
Contact
 Vijay
Telephone
 0427 - 6500386
Email
 Nirmala.kn@venpastaffing.com
Job posted
 2014-05-01
Reference
 website
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"We expect a first class service, and can rely on Venpa Staffing to find us the calibre of engineers we need. Venpa Staffing have impressed with their knowledge of our company and marketplace, coupled with an unfailing commitment to quality and attention to detail."
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