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Job Opening:  Preprocess Trainer

Designations
 Preprocess Trainer
Job Description
 

 *Conduct customer service training for new hires and recurrent training for employees in the areas of customer orientation, new products or processes, systems or tools used, etc.

*Assist with the development of training manuals, modules, and curriculum courses.

Prepare all materials for training courses prior to class.

Collect feedback from associates, agents, Supervisors, and Quality Monitoring team to identify new training needs.

Maintain and update training materials as appropriate

*Interact with training vendors and attend related training conferences and seminars.

Accurately evaluate essential job training needs of service associates and delivering effective programs to meet those needs.

Demonstrate ability to quickly learn and adapt to new policies and procedures, and processes of the customer service center.

Maintain current understanding of policies and procedures, website changes, new products and processes of  clients and customer service center.

Desired Profile
 
Experience
 3-4
Industry type
 
Role
 
Functional Area
 Preprocess Trainer
Education
 Any Degree
Compensation
 
Location
 Bangalore
Keywords
 R2R, Records to reports, General Accounting, r2r training, general ledger, R2R TRAINER, Record to report Trainer
Contact
 Mr.Arun
Telephone
 0427-6540433
Email
 arunm@venpastaffing.com
Job posted
 2015-01-13
Reference
 website
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"We expect a first class service, and can rely on Venpa Staffing to find us the calibre of engineers we need. Venpa Staffing have impressed with their knowledge of our company and marketplace, coupled with an unfailing commitment to quality and attention to detail."
Executive | Human Resources