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Job Opening:  NOC Engineer

Designations
 NOC Engineer
Job Description
 
  •  Manage monitoring desks
  •  Manage / execute change management documents
  •  Manage daily / weekly / monthly reports
  •   Work closely with Engg  team aligning to the project, initiatives
  •   Be central point of contact in case of outages on the floor/ office/ process.
  •   Manage Crisis management calls with vendors / clients / tech teams
  •   ITIL process adherence in managing events / incidents – report Problems management tickets to engg team.
Desired Profile
 
  •   Experience is coordinating with Vendors for Best uptime of services.
  •   Good communication ( written / spoken / On phone )
  •   Ability to manage multiple tasks efficiently
  •   Basic knowledge of Network, Compute and Unified Communication(telecom) gears

§  Good crisis management skills

§  Ability to manage and moderate outage calls / co-ordination calls

§  Ability to manage outage notifications. 

Experience
 1-2 Year
Industry type
 ITES/KPO/BPO
Role
 NOC Engineer
Functional Area
 
Education
  Diploma / B.E Degree
Compensation
 
Location
 Bengaluru
Keywords
 good communication ,manange complex task,coordination skill
Contact
 Arun Balaji.VN
Telephone
 9092125553
Email
 arunbalaji@venpastaffing.com
Job posted
 2016-05-29
Reference
 
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"We expect a first class service, and can rely on Venpa Staffing to find us the calibre of engineers we need. Venpa Staffing have impressed with their knowledge of our company and marketplace, coupled with an unfailing commitment to quality and attention to detail."
Executive | Human Resources