Job Opening:  Application Support (Database + UNIX)

Application Support: The Support Team Analyst provides support for the SPIN and Seller Portal applications which are Java/MySQL based and run in a Linux environment. Expected duties include:
Perform ongoing application monitoring and support
Generate various reports for a business or technical audience using MySQL DBMS and/or Server Logs, often at a short notice
Diagnose and drive issues to a resolution
Communicate with business partners and other technical teams during all phases of issue-resolution; building trust with system end users is key
Evaluating and recommend options for improving system performance
Successfully multitask between conflicting priorities in a high performance environment

4+ years of overall hands-on experience with software systems in a development or support role
2+ years of experience working with a high-performance support team
Strong command of UNIX/Linux Operating Systems
Strong command of at least one DBMS (MySQL is preferred)
Familiarity with Java based technologies
Familiarity with XML
Willingness to work in a high performance support role
Excellent written and verbal communication skills
Strong problem solving skills
Willingness to learn and experiment with new systems and technologies